Administration and Support

What happens after you've rolled out your groupware system to the whole company? Now your job is to keep operations smooth. The key is regular maintenance and attention. Do: Develop and follow a regular maintenance schedule. This is something that your consultant or the manufacturer can suggest. Most groupware systems allow you to automate maintenance routines and will also allow you to schedule the routines during off-peak hours to avoid user impact. Regular scheduled maintenance is the key to a reliable system. (more...)